Forum Posts

mim akter
Apr 02, 2022
In Business Forum
Since contacting by phone Phone Number Database can be a barrier, there is a risk of missing out on potential customers. If we notice that certain questions are repeatedly asked in the chat, we pass this information Phone Number Database on to our customer. Another example comes from a clothing company that sells clothing in special sizes. We got a lot of questions about how the sizes fit. As a result, they have Phone Number Database started to present the sizes in a different way that is clearer for the consumer. Data to tackle new business cases In addition to improving the website, questions can also provide insights into new business cases. At a leasing company, 30 percent of Phone Number Database website visitors were looking for private leasing opportunities, while only business leasing was offered. At that moment you can choose to adjust your marketing Phone Number Database because you are not targeting the right target group. Or you choose to start a private lease label. Our customer has done the latter. The chat provided the insight that there was Phone Number Database more than sufficient demand for a different lease form. These are insights that are usually paid a lot for in the form of market research. Also read: Starting chat on your website: 5 essential tips At another customer, a language institute that offers courses on location, we are often asked whether e-learning courses are also offered. The visitors who ask this Phone Number Database are mainly young people for whom a course on location is too expensive. The marketing department is currently discussing options for online courses. 2. Data to check your Phone Number Database own sales department Checking your own sales department on the basis of chat conversations is not very obvious. Nevertheless, our chat operators regularly have to deal with complaining Phone Number Database customers who do not receive a call back from the seller or account manager and therefore contact them again. We pass this information on to our customer, who gains insight into which sellers are doing their job well and which.
0
0
3
mim akter
More actions